Hey everyone!
We’re exploring a few Intercom apps for video/screen recording to make it easier for customers to share specific issues their having in our product via the help desk. We’re look at the three listed below. Any on the list that you use and love? Any you’ve tried and decided not to use?
Best answer by mateusz.leszkiewicz
View original
+3
Hi Lauren, It’s Mat from the Support Engineering Team 😀
My favourite app for screen recording is https://jam.dev/ because it records not only what is happening on the screen but also all errors in the console and network (not to mention, it’s free).
We also use https://droplr.com/ for screenshots and https://www.loom.com/.
I hope I helped you decide what to use for your support.
Thanks so much! Does Jam have an Intercom integration? I’m not seeing it listed on their site!
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
