We are observing that within one bot flow, when we set an attribute value on a reference attribute there is way to reset it. If we continue on the same flow, and bring the customer back to first option, it keeps on appending the values selected by the customers. Anyone have any luck resetting the attributes within same conversation ?
Best answer by Racheal
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Hey
+5
Hey
It looks like you were working with my teammate Sean on this. Just to recap what he said, if you wish to reset the custom object values, you would need to create a new API request that returns a null value, which you can then assign to the custom object.
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