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Conversation Tagging

  • 7 February 2024
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Why does intercom not allow level hierarchy in tagging conversations?

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Best answer by Nathan Sudds 7 February 2024, 16:29

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@Product Team  Interesting question, what’s your use case for hierarchy in tagging conversations?  Maybe there’s some workaround to achieve your goal that would be viable if you can share more, I’d be happy to suggest some ideas and the extra detail would probably be helpful to the team as well to consider your request. 

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