Hii, I’m Darshan Hiranandani, Does anyone know if there's any possibility of creating a CSAT for bots? Just like we want to measure customer satisfaction in conversations with humans, we'd like to gauge the satisfaction of our customers with our bots. In addition to having metrics that, more or less, give us an overview, we really would like users to rate the bot.
Best answer by Ebenezer.Laleye
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