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Integrating Microsoft Teams with Intercom - additional costs

  • 23 November 2023
  • 1 reply
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Currently on a growth subscription plan and wondering if this plan includes intercom inbox subscription? Or does that need to be purchased separately? 

Looking to integrate Microsoft Teams and Intercom together. As we would like to split sales and service-related queries.

Thanks. 

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Best answer by Shauna 24 November 2023, 15:10

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Hey @Analisa West 👋🏼 Shauna here from Support! 

When you mention “growth subscription plan” - are you referring to our legacy plan called ‘Intercom Grow’? If so, you should have access to the Intercom Inbox with this plan 👍🏼 

If you are still having issues with what you are trying to achieve - let me know 👀🙏🏼 

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