We use react native sdk v6.20 and we set “Let users start a conversation” to false to prevent users from starting new conversations. But they still have the button “Send us a message”.
I read that this should be fixed in v6.20
issue seems to be only for users with no conversations.
if Let users start a conversation is false
user with 0 conversations can see the button to start new conversations in the middle of the screen “Send us a message”
user with 1 conversation doesn’t see the button but only their previous conversations
if Let users start a conversation is true
user with 0 conversations can see the button to start new conversations in the middle of the screen “Send us a message”
user with 1 conversation also sees the button at the top of the modal to start new conversation.
so this means that if you don’t have conversations you can start new conversations regardless of the Let users start a conversation setting
and if you do have conversations then the setting works as expected
Best answer by Larissa Alberti
View original
