My integration with Facebook isn’t working, what can I do to fix it?
Best answer by Eric Fitz
View original
Userlevel 1
- Employee
- 1631 replies
-
26 June 2020
- Answer
The most common resolution method for any issues with our Facebook app is to uninstall the app, then reinstall it.
Facebook frequently pushes updates which can impact the performance of the app, and we’ve found that uninstalling, then reinstalling, resolves issues most of the time.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.