How can I help my team get as much context on a conversation as possible before it’s assigned to them?
Userlevel 1
- Employee
- 1631 replies
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12 August 2020
You can implement ticketing workflows to help your team get as much context as possible before a conversation is assigned to them, or to allow them to manually add context!
This guide will tell you all you need to know about how to implement ticketing features in Intercom!
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