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Workspace under review

  • 28 August 2020
  • 1 reply
  • 10 views

Our workspace has been under review since we verified our domain for outgoing emails. This has been 3 BUSINESS DAYS with no response after I immediately provided the information Intercom requested. It's hindering our business to not be able to communicate with customers about their orders. It says it should take less than a day and yet my message are still Not Seen to support. How long does it take to get any help?

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Best answer by Eric Fitz 31 August 2020, 11:42

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Userlevel 1

Hey @user685​, I've escalated this issue internally within our Customer Support team to see if we can get this handled as soon as possible for you.

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