Intercom's API only allows me to select either the Plain or Personal templates when sending an email through the API, is there any way to send these messages using full HTML?
Best answer by Eric Fitz
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- 1631 replies
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9 September 2020
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One of our engineers wrote this Medium post on how to send full HTML emails through our API, check it out!
It says in that post that <style> tags are not supported, which makes sending HTML emails through the API pretty pointless in my opinion. Is there a way to send HTML emails with our own styles via the API?
I was initially hopeful that the create message endpoint would support it, but it appears that you can only choose either the 'personal' or 'plain' template, not one we define ourselves...
If I want to send a custom email to users with our own styles, is there a way I can do that programatically?
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