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Has anyone found an efficient way to handle holiday hours (being closed for one day or limited hours)?

  • 14 September 2020
  • 2 replies
  • 140 views
J

I am finding it time consuming to have to update all my hours just to be closed or be opened limited hours on one day.

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Best answer by Jennifer B11 16 September 2020, 03:14

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Hi @jasmyn​ 👋

 

You know it's hard to update all working hours for on day 😕 In Intercom it's not yet possible to just define holidays by date (Or even use country base holidays, like google calendar) but you can set-up bot for this and add not in messenger:

Intercom-Out of the office

 

I Think that define holidays by entering dates will be a nice feature, Google calendar has such feature inserting all public holidays by country. 

You should submit this feedback to @Product Wishlist​ , maybe someone from Intercom product team see this suggestion.

 

Hope this helps in you case.

J

It isn't ideal but I save these and find I can often reapply them. Only takes me a couple of minutes to apply them to each of my team inboxes. 2020-09-15_21-09-49

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