Hello, Intercom community. I have an issue with moving the existing auto-messages to the campaign. For some reason they just don't have this option
The type of the message is Post
Best answer by Eric Fitz
View original
Userlevel 1
- Employee
- 1631 replies
-
22 September 2020
Hey @denis t! It's no longer possible to migrate an existing auto message to a smart campaign. As a workaround, I'd suggest first migrating your campaign to a Series, then adding the message to the Series.
Will try and let you know about the results. And I guess that because of that it is better not to use all campaigns at all and just use the Series?
Userlevel 1
- Employee
- 1631 replies
-
22 September 2020
- Answer
Yes, I'd absolutely recommend using Series in future. We plan to deprecate campaigns in favour of Series in six months' time, and a Series will provide you with many more options than a standard campaign!
中文
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.