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Can't set series live - the audience is invalid

  • 12 October 2020
  • 1 reply
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Hi everyone!

Trying to set my first series live, but when I press the button "Set live" my entry rule shows me the message "finish editing your changes". Then I see popup - how many customers will be in my audience when I start the series, I press "OK" and ... get the notification (red block on top of the page) - "The audince is invalid"

 

0_o

 

My series is very simple, I did it by template, and all changes have finished. How I can fix that??

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Best answer by Vivian 12 October 2020, 14:59

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@andrew f11​ I've created a couple of series and the thing that has gotten me a few times is saving the individual elements of the series. The system will let you you exit the edit window for an element, but it doesn't appear to auto-save the edits. Try opening and saving each element as well as the settings under "show settings".

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