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Is there any way I can have 2 intercom workspaces linked to the same slack workspace?

  • 19 October 2020
  • 3 replies
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Hi everyone, I have recently setup a new workspace in intercom. I have added slack as an app to this new workspace. But I am getting an error saying that I have already conencted this workspace to the slack environment.

That's because my other workspace is linked to the same slack workspace. Is there any way I can have the new intercom workspace linked to the same slack workspace?

 

I could really use the help! Thanks a lot :)

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Best answer by Lisa B11 22 October 2020, 14:12

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3 replies

Hey @garima y​ 👋

 

At the moment, a Slack workspace can only be associated with one Intercom workspace. It's not currently possible to install the same Slack workspace into two Intercom workspaces. Great shout for @Product Wishlist​ 👍

We need this as well!

Hi there, checking in on this. Is it possible to the same Slack workspace be associated with multiple workspaces?

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