Answered

Has anyone used Pardot with Intercom before?

  • 21 October 2020
  • 3 replies
  • 91 views

Has anyone used Pardot with Intercom before? We're looking at adding it to our tech stack but was wondering if anyone had used Intercom to collect lead information and used Pardot Form Handlers to send that info into Pardot before?

icon

Best answer by Roy 23 October 2020, 14:25

View original

3 replies

Userlevel 1
Badge

Hello @ben p11​ ,

 

As I know Intercom currently only have integration with Salesforce.

 

Do you want to pass lead qualification data to Pardot?

It will be already in Salesforce if you use Salesforce->Intercom integration. 

 

Hi Roy,

 

Yes ideally straight into Pardot as that cookies the lead too for activity tracking etc (plus it passes the lead into SF too). We already use the Salesforce integration etc. currently to pass leads into Salesforce.

 

Was just wondering if anyone had experience with Intercom & Pardot and how they use the two together, particularly around capturing lead data and to cookie prospects.

Userlevel 1

Hey @ben p11​, have you looked into using Zapier to connect Pardot with Intercom?

Reply