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Is it possible to control who can close conversations?

  • 2 November 2020
  • 1 reply
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Is there a way to make it so only the admin can close out a ticket?

 

Having issues with tickets being prematurely closed and want to make it so that only I can close tickets from now on once Im able to verify tickets have been resolved. Is there a way to set this up?

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Best answer by Lisa B11 4 November 2020, 15:43

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Hey @annie 🤠​ 👋

 

I'm sorry you are facing this issue. It's currently not possible to control who can close conversations. Would be a great shout for @Product Wishlist​ 👍

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