Answered

How to link copied existing messages together?

  • 13 November 2020
  • 2 replies
  • 5 views
U

I would like to take all my current outbound messages with the same tag and import them into the series so I can start to build a messaging workflow for that tag.

 

My issue is that when I go to copy my current outbound messages into the series section it does not give me the option to link it on to a previous message.

 

For example we send a welcome message when the user first logins in, 1 week later we send a reminder they are half way through their trial. I would like to like these two by removing the current entry conditions for the 1 week reminder and use a wait 7 day function off the welcome message.

 

Can this be done?

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Best answer by User25 16 November 2020, 11:37

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2 replies

U

From what I've seen, you can only copy a message content from an existing message into a series rather than linking to it. I agree that this will be useful but it doesn't seem like an easy-to-implement feature. Your only option is to turn an existing campaign into a Series.

U

Thanks

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