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Can we able to work/develop/configure the custom bot through API.

  • 16 November 2020
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When the visitors initiate the chat , We are collecting basic info from users, Our requirement is,

When the users filled our form then we just need to send out our meeting link to the users automatically, Is it doable through Custom Bot or API? If yes, Which API will suits for us?

 

Is there any option to share the room link (3rd party Meeting Link) via intercom.

 

We have their 3rd party API With us, Much appreciated if anyone gives solution,

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Best answer by Roy 18 November 2020, 02:31

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Hi @vincent g​ ,

 

If I get this correctly: You want to retrieve conversation data and send a reply via API.

 

To do this you should use the following API:

- Retrieve a conversation

- Reply to a conversation

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