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In an article shared through the Messenger, is it possible for links to open in the Messenger (and not a new tab)?

  • 24 November 2020
  • 3 replies
  • 56 views

We have quick-start guide articles in our Intercom Help Center that have links to other Help Center articles. When a quick-start guide article is open in the Messenger, is there a way for those links to open in the Messenger rather than a new tab? Thanks!

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Best answer by Kevin Bendixen 25 November 2020, 12:29

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@steph nโ€‹ย Don't think it's possible at the moment. But sounds like a great suggestion for the @Product Wishlistโ€‹ย 

Awesome, thanks, @kevin bโ€‹ย !

Is there a way to find out if this is now possible? We are looking for a similar functionality for our in-app "Learn more" URLs and would love to stay in the same environment without a new tab opening

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