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Why am I getting an error on initialize request from my app?

  • 23 December 2020
  • 2 replies
  • 36 views

I have developed an app for intercom. However on initialize request, i am getting some error. Since the end points are deployed , I want to know how can i debug my intercom app to know where the error is occuring

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Best answer by Rajesh K 24 December 2020, 13:04

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Userlevel 1

Hey @rajesh k​, can you tell the community more about the error you're experiencing? What error message shows? Is there a code number associated with this error? Do you have any screenshots you can share? Does anything show in the console, or do you have crash logs?

 

Any and all detail is helpful here!

Hi @eric f11​  It was an error with my code. I understood it was a null reference exception and i was able to fix it. Thanks much.

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