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Can we have custom bots (from a button) added to a Series?

  • 7 January 2021
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On Series there only seems to be the option to add a normal custom bot.

 

If it's created and I try and import it into the series, I can't find it in the search

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Best answer by Roy 8 January 2021, 01:13

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Hello @user572​ , Afraid it's not possible to launch a custom bot from a button via Series.

 

Series works this way:

First sent message/action -> Second Step (After the first step, it's going to the second one). 

All actions are sending by the system.

 

As you know, a custom bot should be started via a user by clicking on the button.

That's why it's can't be added to the Series.

 

If you want to trigger the Series after chatting with the Custom bot (From a button), Simply tag users in the last step.

Then use the following tag as a matching rule in Series.

Example:

TaggingTagging1

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