Answered

How can I share product tours in articles if the product tour has a variable?

I'm trying to link product tours in an article, but because the domain portion of the site is a variable, it isn't translating.

From within the product tour settings:

2021-01-08_16-43-52 Copied into an article:

{{custom_data.domain}}/pages/settings?product_tour_id=171721

Linking tours works everywhere else within Intercom, just not in the articles. Am I missing something, or is this just not possible as of now?

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Best answer by Roy 9 January 2021, 02:17

Userlevel 1

@breanna , You are right, attribute linking is not possible in the Help Center. You can request it in @Product Wishlist Group.

Userlevel 1

@breanna In the meantime, you can develop some quick solution from your end.

URL like - example.com/tour1, once a customer clicks transfer to the correct URL.

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