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Can we randomise the order of buttons in Custom Bot?

  • 27 January 2021
  • 1 reply
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We'd like to study if the order of the Custom Bot buttons affect the experience of the user, ie. the user selects one of the top buttons, but would be better serviced by options presented at the bottom. We are wondering if we can randomise the order of Custom Bot buttons and see the effect in visitor interaction.

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Best answer by Roy 27 January 2021, 11:44

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Hello @mark t12​ , You can reach a similar goal via the A/B testing feature:

AB TestingIf you need to create more then two test, suggesting to use Series:

Split TestYou can also request randomize feature in @Product Wishlist​ Group.

 

I hope this will be helpful, Let me know if there any further questions.

Roy 🦄

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