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I need to looping through a custom attribute that receives an JSON Object. Does intercom use any template language as liquid?

  • 28 January 2021
  • 5 replies
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M
I need to looping through a custom attribute that receives an JSON Object. Does intercom use any template language as liquid?
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Best answer by Eric Fitz 3 February 2021, 11:36

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Eric Fitz
Userlevel 1

Hey there @marcos s12​, I'm not quite sure I understand what you're trying to achieve here. Could you outline what you're hoping to set up in a bit more detail, please?

M

I was trying to use a Custom Attribute to receive an array with some JSON objects, and I would like to iterate through this array. I realize some tools, like Customerio, offers a templatting language such as Liquid that allows us to do it. I was wondering if we have something like that on Intercom.

Eric Fitz
Userlevel 1

Thanks for clarifying! Can you tell me a bit more about how you're hoping to use this array? What is your end goal?

M

My end goal is to use the array items as we use custom attributes, to fill up some email informations for a user.

Eric Fitz
Userlevel 1

I checked in with our engineers as I wasn't sure on this myself, @marcos s12​, and I'm afraid we don't support array type custom attributes. I'd like to see if I can offer you a workaround, though. When you say "fill up some email informations for a user", what do you mean by this? Could you outline for me, step by step, what you'd like to ultimately set up? What would the user experience be like?

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