We're using stitch and metabase to get a companywide reporting. So I want want to calculate our medium first response time. But the results doesn't match with the intercom report. How do I have to use the attribute `statistics median time to reply`?
Best answer by Eric Fitz
View original
Hey @tobias m, this sounds like an issue specific to your own workspace. I'd recommend contacting our Support team via the Messenger to discuss this one, as they'd be best placed to help you here (and they're the best team with which to share files, screenshots etc. to help troubleshoot the issue!)
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
