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Is there a way we can generate a report on the login frequency of a user or group of users (that we tag) to study usage patterns?

  • 24 February 2021
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Is there a way we can generate a report on the login frequency of a user or group of users (that we tag) to study usage patterns?
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Best answer by Roy 24 February 2021, 23:41

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Hello @adam c11​ , I hope you are doing well.

 

If I get this correctly, you want to monitor the login frequency of tagged users with Intercom. Is it correct?

 

Intercom is a customer engagement/marketing automation solution, you should check MixPanel for that.

MixPanel is a product analytic software.

 

I hope this will be helpful, Let me know if you have any further questions.

A

Thank you for the information. It seems what we want to accomplish would be part of engagement and marketing automation (i.e., Intercom) - for example, send a message to all users that login twice a day with a special upgrade offer. Send a different offer to users who login in twice a month.

 

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@adam c11​ , In this case you should send a login event to Intercom, That will allow you to target messages based on the user login.

login_eventMore information about event sending can be found here.

 

I hope this will be helpful, Let me know if you have any questions about this topic.

Always happy to help.

 

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