Answered

Do all Intercom features work with PWA?

  • 2 March 2021
  • 1 reply
  • 113 views
U

Hello,

 

We have a site and a mobile app. Our future vision is to stop native app development and instead, develop the website as a Progressive Web App - which behaves like a cross-platform mobile app on mobile devices.

 

If we go this route, will our existing Product Tours (and other intercom features) automatically work on mobile devices?

 

Please advise.

 

Thanks!

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Best answer by Roy 2 March 2021, 05:38

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Hello @user855​ 👋, I hope you are doing well.

 

Q - If we go this route, will our existing Product Tours (and other intercom features) automatically work on mobile devices?

A - At this time, Product tours work only on desktop (It doesn't work on mobile devices, Including browsers, apps).

You can request this feature in @Product Wishlist​ Group.

 

For mobile apps, suggesting to use Mobile Carousels (Carousels are a good way to engage with mobile app customers).

More Information about Mobile Carousels.

 

I hope this will be helpful,

Let me know if you have any further questions or need any help with set-uping Mobile Carousels.

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