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Can you add tags to reply buttons in a custom bot?

  • 17 March 2021
  • 2 replies
  • 37 views

Hi team,

We're using a custom bot to understand more about the type of content our clients would like to receive. We'd like to be able to assign tags to users based on which reply buttons they select (there are a series of 3 paths), is this possible?

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Best answer by Roy 19 March 2021, 10:52

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Hello @anya​ 👋, If I get you correctly, you want to tag users based on which reply button they selected?

 

In this case, you should set-up the following settings:

https://youtu.be/zpDJT9XtqOM

 

I hope this will be helpful

Amazing thank you!

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