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How Intercom chat messages be sent to a MS.Teams channels?

  • 8 April 2021
  • 1 reply
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Previously we used Slack but are migrating to MS.Teams.

 

While on Slack we had a web-hook style integration that allowed a Slack channel to receive and send. Now on MS.Teams we are trying to find a way of replicating the functionality.

 

Can anyone share or help with this challenge?

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Best answer by Roy 9 April 2021, 01:18

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Hi @user1033​ 👋, Afraid there is no official Intercom <> Microsoft teams integration yet, you should set-up webhooks to reach your goal.

Here's the article about Microsoft teams webhooks set-up.

 

I hope this will be helpful.

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