What is the Parameter option to filter + 5 days of buying. I'm trying to send an announcement to paying users with 5+ days since they bought the product.
Best answer by Sam
View originalWhat is the Parameter option to filter + 5 days of buying. I'm trying to send an announcement to paying users with 5+ days since they bought the product.
Best answer by Sam
View originalExcellent question! Assuming you've set up your events into Intercom for a purchase correctly, you'll be looking to filter it down by when the event occurred. Here's an example using the built in Stripe integration.
Simply bind to the event by searching it. Here's an example using an NPS system I use.
If you're using custom events, you're looking for this symbol in the filter type. (below)Hope this points you in the right direction! 👍
Thank you Roy and Sam.
Unfortunately, we are not doing both. Let me see if we can set up the thank you page.
@nandini , Which CMS are you currently using? Intercom have integrations with Shopify and WooCommerce.
If you developed your own solution, you can simply track events via Javascript API.
Just share a bit more details, I will be more than happy to help.
@user1030 I have a question. My team helped me set up events. But it does not have more than <> days ago value. The format needs to be updated? How do I get that fixed? Please help.
It looks like this user property is being declared with the wrong data type.
You can declare the user properties in your user data in your settings. It’s worth noting that once a property is created you can’t change its data type.
They did not set up an Event, they set up an Attribute. (two arrow icon, instead of the calendar with checkmark)
It can work with Attribute but they did not set it properly, it should be in Date format using Unix Time Stamp so that Intercom can understand it as a date.
https://www.intercom.com/help/en/articles/253-how-do-i-create-filters-for-dates-in-the-future
IMPORTANT:
I changed the datatype in settings. It works now Milan & Sam.
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