Answered

Custom Data Attribute Can Not Be Updated Through UI?

  • 9 April 2021
  • 2 replies
  • 155 views
M

I did not find it in the documentation, but it seems that we can not add values to our custom attributes in UI Admin?

I tested it with Intercom 2.3:

  • create a custom attribute using https://api.intercom.io/data_attributes/li>
  • I had ui_writable property set to true in my request. I also tried to modify the attribute by sending "update request" with ui_writable = true
  • still in the UI I can not assign any value to the new attribute.

 

Could you please help with that? Is it a limitation of custom attributes? Can they be edited in UI?

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Best answer by Mykhaylo 9 April 2021, 21:02

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2 replies

M

Sorry, my bad. I expected this to be edited in the section with user details where it was not editable, instead I could edit it in Qualification section.

Just checked the status of the property, now it has ui_writable=true... but was false at the beginning...

Ok, all good from my side. Thanks.

S
Badge +1

Yep. To edit attributes they’ll need to be in your Qualification data.

 

It’s sometimes a bit confusing.

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