Hello, we are about to migrate our help desk to Intercom Articles. The current URL structure is:
https://support.mycompany.com/hc/en-us/articles/id-articlet-title
When I setup the Help Desk URL on Intercom, the result is:
https://support.mycompany.com/en/articles/id-articlet-title
Is it possible to keep the old URL? We have tons of links shared everywhere and are not willing to mess that up.
Thanks!
Best answer by Roy
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