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What's the best way to handle changing permissions for an existing app?

  • 27 April 2021
  • 4 replies
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C
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Hi team,

 

We currently have an app that has about 50 installs. We're making some enhancements to the app and need to increase the number of required permissions.

 

What is the best way to go about this process?

 

If we add more permissions, do the users who currently have the app installed need to reauthenticate?

 

Thanks!

Cory

 

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Best answer by Roy 27 April 2021, 11:23

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R
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Hi @cory b​ 👋, How are you doing?

 

As far as I know, they should make reauthorization. Currently, in Intercom is not possible to change app perms, like we are doing this in Facebook (there only revoke button).

 

Good catch for @Product Wishlist​ .

C
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Hey @roy s11​ All good here! You? 😉

 

Here's the app page we have:

 

2021-04-27_16-11-33 

So if we edit the permissions, save, and get them approved by Intercom, any users currently using the app would need to reauthenticate - is that correct? Or, would users be able to continue to use what the have but only with the previous permissions?

 

Thanks for any help!

R
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@cory b​ , Good, Thanks for asking 😉

 

I just check this out for you, it seams they can use app with previously set permissions.

However, to get updated permissions they should regenerate token (reauthenticate).

C
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@roy s11​ Sweet!!!! Thanks. 🙏

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