What if users can't see Messenger App Sheet because of iframe blockers?

  • 20 May 2021
  • 1 reply
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We made an Intercom App relying on CanvasKit and the Sheets within the Messenger.

However Messenger Sheets display from within an iframe, and some users can't access it because they have iframe blockers… Sometimes it's even worse as their blocker prevents the iframe to open in the messenger but opens it into a new tab, and obviously it does not work as expected if rendered from outside the Sheet into the Messenger…

 

So, even if that's not something we can fix, I wanted to know if you had some advices and experience about it? The idea is to make a clean UX whatever the issue is…


1 reply

👀 watching closely

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