Answered

With the new subscription model that came out for unsubscribing, is there still a way to resubscribe users?

2 years ago
17 June 2021
1 reply
8 views

Lisa F12
New Participant
0 replies

With the new subscription model that came out for unsubscribing, is there still a way to resubscribe users?

icon

Best answer by Roy 18 June 2021, 01:34

1 reply

Userlevel 1

Roy
Expert User
1152 replies
2 years ago
18 June 2021
Answer

Hello @lisa f12 ,

You can resubscribe users:

1. From App.Intercom.com:

resubsrcibe 2. Via Javascript API:

var intercomSettings = {  

   'app_id' : 'abc123',  

   'email' : 'john@example.com',  

   'created_at' : 1350467386,  

   'unsubscribed_from_emails' : false

}

3. Via Intercom API - Update a contact

"unsubscribed_from_emails": false

Keep in mind that based on GDPR rule User should give you consent before you resubscribe them.

I hope my answer will be helpful for you, let me know if there any other question about this topic.

Always happy to help, Have a great day.

Reply