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Can I send messages based on an increase in value for a custom attribute?

  • 8 July 2021
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Does anyone know a way to trigger outbound messages if the value within a custom attribute has increased? 

 

i.e. send an email if the custom attribute value (which was 3 for example) has now increased to 4. 

 

Thanks!

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Best answer by Sam 8 July 2021, 15:43

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This is not possible, though using events you could trigger a measure like this.

 

Simply send an event to Intercom each time you change the value of the attribute.

 

Check out this guide: https://www.intercom.com/help/en/articles/5180516-send-repeatable-messages-based-on-events-you-track-in-intercom

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