Answered

How do I tell the Workspace ID of a new User that installed my app?

  • 9 August 2021
  • 4 replies
  • 115 views
U

Hi,

 

I have an app that is installed via OAuth for 3rd party users. How do I tell what is their app id?

 

The rationale is that I'm using webhooks to listen to events for my 3rd party users, which I understand has an app_id within the payload. But I'm unable to map that app_id to which user that particular event is for as there doesn't seem to be anywhere else that provides that information upon OAuth?

 

Is there an API call that I can make to retrieve the app_id which an Access Token is tied to?

 

Thanks!

icon

Best answer by Eric Fitz 12 August 2021, 12:51

View original

4 replies

L

I have the exact same situation. The app that I'm developing for intercom would not even need the OAuth, but submission rules kinda force me to use it.

 

All I need is a way to connect an Intercom workspace with projects in our app.

 

Since I need to implement OAuth for app submission, how can this be achieved?

Eric Fitz
Userlevel 1

Hey @lukas s​ @user763​, we had a similar question on this back in October 2020. Check out Zach's response, which should help you both here!

Z
  1. This link no longer opens http://https//developers.intercom.com/intercom-api-reference/reference#view-the-current-admin
  2. The /me response does not contain workspace_id

 

What's the correct way to figure out the workspace id after the oauth flow?

Z

looks like workspace id = app.id_code in the /me object; is this correct?

Reply


Terms & ConditionsCookie settings