Once the mobile carousel is viewed, if they select start conversation, we want to know which one they just viewed to be prepared to answer associated questions on that topic.
Best answer by Roy
View original
With mobile carousel when you select 'start conversation' on the last screen, can you proactively introduce a team member and know they are chatting you after viewing the carousel?
Hello @karen m​ , Welcome to Interconnect 
Â
Once someone engaging with any tours or carousels it's always showing in their profile:
Afraid it's not possible to show the following Widget in Intercom Inbox, to quickly check the following content during the ongoing conversation (That's really good feedback for @Product Wishlist​ group.
Â
If your plan includes Series, you can always tag users once they reach the carousel step -> Then filter them based on tags.
Â
As far as I know, that is the only way currently to detect the following.
Â
If you have additional questions on how to build Series flow, just let me know.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.