Answered

Is there a 10k limit for tagging users who received an email?

  • 13 August 2021
  • 2 replies
  • 34 views
M
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  • Mkt
  • Active User
  • 13 replies

Hey!

 

I noticed when I tag users who got one of our emails, intercom caps it to around 10k.

Is there a limit? Couldn't find any info about that.

How would I go about tagging more than 10k? Ideally without exporting to csv and importing them.

 

Thanks!

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Best answer by Brent 16 August 2021, 04:41

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2 replies

Brent
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Hey @mkt​ 

I'll start by saying I am not sure of the limits when you are tagging users as I rarely send to more than 1500 users but one thought - are you setting up the email to tag before it is sent? This may be a way to capture all.

tagging2

M
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Commenting here in case someone else has the problem. This was a bug on Intercom's side and has already been fixed.

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