Hi, if the chat was auto closed by the system, will it trigger a survey?
Best answer by Eric Fitz
View originalHi, if the chat was auto closed by the system, will it trigger a survey?
Best answer by Eric Fitz
View originalHey @user619​, if a conversation is auto-closed and matches all of the other criteria for a conversation rating (at least one reply from a teammate, over 250 characters in length in total), a rating request will send.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.