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Is there a way to filter retrieved `articles` by searchTerm?

  • 8 September 2021
  • 1 reply
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J

 So far all I can see is `sort & pagination` (search) applies to `contacts` only - but the ability to search articles is what I am looking for - is there a way we can feed in the help centre search results into our apps search results page?

 

Thank you

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Best answer by Roy 10 September 2021, 17:15

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Hello @jonny p​ ,

 

In Intercom's current API, it's not possible to use search for Articles. I'm suggesting collecting all related articles in your app, update them time by time using API.

 

For searching, use collected articles and build your own solution.

 

I hope this will be helpful.

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