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Will users receive an email/message again when you set live a series after pausing it?

  • 23 September 2021
  • 2 replies
  • 182 views

This feels obvious but I want to confirm before I take action. If we pause a series to make edits and then set it live again, it won't contact users that have already entered the series correct? Honestly saying it out loud sounds like no, duh, but I cannot re-email thousands of users again. Thanks in advance!

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Best answer by Kevin Bendixen 23 September 2021, 09:06

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@erynn​ You are correct, it won't send the messages again. The series saves the users that have received the message if you pause it. You can go ahead and set it live

Awesome. Thanks for the validation @kevin b​!

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