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Is it possible to have separate permissions for Access Token and oAuth?

  • 14 October 2021
  • 2 replies
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Hola👋

 

We have intercom integration which is used by our customers and use intercom for ourselves too. Currently we a developing a 'delete account' feature to become GDPR-compliant. So when user in our system requests delete of his theirs data we need to delete it from intercom as well.

 

I assumed that using Access Token for requests gives you all the permissions but seems like I was wrong. When I try to delete a company I get "token_unauthorized".

 

There is a list of permissions in Authentications but AFAIK if I enable delete permissions there they will be requested form our customers who installed our integration too.

 

Is there a way to generate different Permission scopes for API key (internal use) and oAuth (external use)?

 

Thanks in advance for any tips

 

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Best answer by Misha 14 October 2021, 16:38

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Solved it by creating new private app with all permissions enabled

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Nice workaround, @misha​!

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