Answered

Are Intercom Banners running on cross-domain js scripts?

  • 15 October 2021
  • 1 reply
  • 21 views

We have banners on some well-trafficked pages, but they only show once in a while. We suspect it is a CORS issue (Cross-Origin). While our main widget js is served from our domain, we suspect the banners are called from an off-domain script. Is this correct or should we be looking for some other bug? How can we best test for this?

icon

Best answer by Roy 15 October 2021, 22:56

View original

1 reply

Badge

Hello @product t11​ ,

 

If it's related to the CORS issue that should be displayed in Console, are you getting any errors?

 

Can you provide some log files to better understand your case?

 

I'm also suggesting taking a look at the article about how Intercom Messenger Cookies are working.

Reply