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Is there a way to get more details for an error in Canvas Kit?

  • 15 October 2021
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Is there a way to get more error details for canvas? Trying to test out canvas and I get an error "Something went wrong while trying to set up that card, please try again"

 

All i did was configrue the url, which returns the json from https://developers.intercom.com/canvas-kit-reference/reference/canvas and I'm stuck on the first step.....

 

I used chrome console and I see that the error_code is third_party_malformed_response_error

 

Here is the URL I'm using for the initialize step -

https://spacedrift.azurewebsites.net/api/intercom/initialize

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Best answer by Zeeshan S 18 October 2021, 01:23

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Solved the issue...

 

Intercom json examples have invalid json formatting/syntax... add the missing ", remove the extra ,., validate the json., and it then works.....

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