I'm getting "third_party_request_error" when adding the app to the messenger.

  • 21 October 2021
  • 3 replies
  • 59 views

I'm getting the response:

{"support_url":null,"error_code":"third_party_request_error","message":"Something went wrong with the third party server during the request"}

when trying to initialize the app, I don't know what kind of error is involved, no other code error or description is given to know if is a permission issue from my server, when I access the URL set in canvas it returns the following object

{"canvas":{"content":{"components":[{"type":"button","label":"Click Me, This is AppCore!!!!","style":"primary","id":"url_button","action":{"type":"submit"}}]}}}

any help will be appreciated, thanks!


3 replies

Userlevel 1

Hey @julian r12​, which app are you trying to add to the Messenger?

the workspace ID is ******* and the app is the one I created on the developer hub (TestInterCompIntegration)

 

Edit from Community Manager: I removed the app_id in this post as this is sensitive information.

Any ideas of what can I check on the server side?

Reply