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Can I redirect Intercom Help center towards a custom URL address under the format mycompany.com/page?

  • 3 November 2021
  • 1 reply
  • 18 views
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I can't find anywhere a requirement on the format URL, however, when trying mycompany.com/page, I get a red error saying no space or special characters are not accepted.

 

Any help is welcome.

Thank you

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Best answer by Kevin Bendixen 4 November 2021, 10:19

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Kevin Bendixen
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@claire g​ Looks like it only supports subdomains. As a workaround, you might be able to create a second redirect.

So in the Intercom settings, you redirect it to something like help.mycompany.com and then with your host you create another redirect to mycompany.com/page

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