Answered

Why can I no longer retrieve UTM information via Intercom's API?

  • 3 November 2021
  • 3 replies
  • 16 views

Hello,

 

We are using the intercom API and since the API has been upgraded to version 2, we are no longer able to retrieve data from UTMs linked to contacts (campaing / medium / source).

Do you know why? Is an update planned?

Thank you in advance for your feedback.

 

Have a good day 👋

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Best answer by Eric Fitz 5 November 2021, 17:48

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Userlevel 1

Hey @user815​, we've re-added this to the unstable version of our API with a view to including in it v2.4 when that ships.

Hi @eric f11​ thanks for your answer. It seems stable now regarding your documentation. We will take a fresh look at it. Best regards

Userlevel 1

@user815​, correct, we shipped version 2.4 yesterday so it's stable!

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