Answered

Close conversations automatically after 7 days

  • 10 November 2021
  • 1 reply
  • 63 views

I would like to:

 

Snooze conversation for 7 days and the close them automatically.

 

I made a macro saying "snooze for one week and add tag" but when I made an automation saying: if customer is unresponsive for 7 days if tag is XX then close the conversation. That last part does not work.

 

What am I doing wrong?

 

 

 

icon

Best answer by Ivan F13 10 November 2021, 19:30

View original

Reply