Answered

Custom bot is not showing all the time, sometimes there is a different default bot that we cannot get to go away

  • 1 December 2021
  • 1 reply
  • 51 views

I have turned off all task bots and only have one custom bot which should show to all visitors, leads, and users. But for some reason, it only sometimes shows, and what appears to be a default bot will show when the custom bot does not.

 

Does anyone know how to make it so that your custom bot shows every time?

icon

Best answer by Aparna 7 December 2021, 13:21

View original

1 reply

@user2529​! Outbound custom bot, by default, will show only once for the visitors/leads and users unless you have opted to send it every time they match in the frequency and scheduling section. Here is a link to an article on how to send messages on a recurring schedule.

Reply